256-bit SSL Encryption

All data transmitted between your device and the arai333 servers is encrypted using 256-bit SSL — the same standard used by leading banking institutions in Malaysia.

Data Not Sold

Arai333 has never sold, rented, or disclosed your personal information to third parties for marketing purposes without your explicit consent.

Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. The arai333 team will process requests within 30 business days.

Restricted Access

Only arai333 staff who require access to your data for operational purposes are permitted to do so, subject to strict controls and periodic internal audits.

Cookie Transparency

We use cookies solely to improve the user experience. You can manage cookies through your web browser settings and we respect those preferences.

PDPA Compliance

The arai333 Privacy Policy is designed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) to ensure your rights as an individual are always protected.

Important Note: By using the arai333 platform, you agree to the collection and use of information as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.

1

Introduction & Our Privacy Commitment

Arai333 ("we", "Platform" or "company") takes user privacy very seriously. We understand that entrusting personal information to any online platform is a significant decision, and we are committed to handling that trust with full responsibility.

This Privacy Policy describes our practices regarding personal information collected when you use the arai333.app website, our mobile app, and all related services. It also outlines the choices available to you regarding the use of that information, how you can access and update your data, and how to contact us with any concerns.

This Policy is governed by the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection laws. In the event of any conflict between this Privacy Policy and such laws, the legal provisions shall prevail.


2

Types of Personal Data We Collect

Arai333 only collects data that is strictly necessary to provide you with a safe and efficient service. Below is a summary of the types of data we collect:

Data Category Sample Information Mandatory
Personal Identity Full name, date of birth, identity card number Yes
Contact Information Email address, phone number, residential address Yes
Financial Data Bank account number, transaction history, account balance Yes
Technical Data IP address, browser type, operating system, device No
Game Data Wagering records, wins, games played No
KYC Documents Copy of identity card, verification selfie, proof of address Yes

Technical data is collected automatically when you use our platform via cookies and similar tracking technologies. This data helps us understand how the platform is used and improve the overall user experience.


3

How We Use Your Data

Every piece of data collected by arai333 is used for a specific and lawful purpose. We do not use your data for any purpose other than those stated here:

  • Account management: Verifying your identity, processing registration and managing player accounts securely.
  • Transaction processing: Processing deposits, withdrawals and all financial transactions accurately and securely.
  • KYC verification: Meeting legal requirements to ensure only eligible individuals use the platform.
  • Fraud prevention: Detecting and preventing fraudulent activity, money laundering and security breaches.
  • Customer support: Responding to inquiries, resolving complaints and providing technical support to you.
  • Service communications: Sending important notifications related to your account, security and policy changes.
  • Marketing (with consent): Sending promotional information and special offers only where you have given your consent.
  • Legal compliance: Fulfilling legal obligations and reporting requirements to the relevant authorities.

✅ Our commitment: arai333 does not use your personal data to make automated decisions that negatively affect you without human review. We also do not use your data to build profiles that could be used for discrimination.


4

Data Storage & Security Measures

Arai333 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

Key security measures we have implemented include:

  • Data encryption: All sensitive data is encrypted in transit using 256-bit SSL/TLS and at rest using the AES-256 standard.
  • Access control: Access to personal data is limited to staff who require it to perform their duties, with audit logs maintained.
  • Data segregation: Player data is stored in isolated systems with multi-layered protection and strict security controls.
  • Regular security audits: Independent security teams conduct regular penetration testing and security audits to identify vulnerabilities.
  • Continuous monitoring: An active 24/7 monitoring system detects any unauthorised access attempts or suspicious activity.
  • Secure backup: Automatic data backups are performed every 6 hours to a secure, separate location to ensure service continuity.

Your personal data is retained for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. After the retention period ends, data will be securely deleted or anonymised.

Storage period: Active account records are retained for the duration the account is active plus 7 years after account closure for legal compliance purposes. Technical data and access logs are retained for a maximum of 2 years.


5

Data Sharing with Third Parties

Arai333 does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, there are limited situations where we may need to share your data:

  • Payment service providers: Third-party payment processors receive the information required to process your financial transactions. They are bound by strict confidentiality agreements.
  • Identity verification service providers: For the KYC process, we use approved third-party identity verification services that comply with international security standards.
  • Authorities: We are obligated to disclose information to relevant authorities when required by law, court order, or regulatory requirement.
  • Technology providers: Cloud infrastructure and hosting vendors that store your data are bound by strict data processing agreements and comply with international security standards.

In all data-sharing instances, arai333 ensures that recipients have adequate data protection measures in place and use the data only for permitted purposes.


6

Cookies & Tracking Technologies

Arai333 uses cookies and similar tracking technologies to enhance your experience on our platform. Below are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance cookies: Collecting anonymised data on how users interact with the platform to help us improve performance and user experience.
  • Functional cookies: Saving your preferences such as language and display settings so you do not need to reset them each time you log in.
  • Analytics cookies: Helping us understand platform usage patterns in aggregate and anonymised form for continuous improvement purposes.

You can manage or disable cookies through your web browser settings. Please note that disabling essential cookies may affect core platform functionality. For mobile browsers, cookie settings can be accessed through your device's app settings menu.


7

Your Privacy Rights as a User

As an arai333 platform user, you hold the following rights regarding your personal data, in accordance with the provisions of Malaysia's PDPA:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

Right to Rectification

If your data is inaccurate or out of date, you have the right to request a correction. We will verify and update the record within 14 business days.

Right to Erasure

Under certain circumstances, you have the right to request deletion of your personal data. Such requests are subject to applicable legal record-keeping obligations.

Right to Object to Processing

You may object to the processing of your data for direct marketing purposes at any time. Requests to unsubscribe from marketing emails will be processed within 3 business days.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider, where technically feasible.

To exercise any of the rights above, please contact the arai333 support team via live chat or email at [email protected]. We may require identity verification before processing your request to ensure the security of your data.


8

Children's Privacy

The arai333 platform is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If we become aware that personal data of a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data from our systems and close the relevant account. If you believe your child has registered an account on our platform, please contact us immediately at [email protected].


9

Third-Party Links & Services

The arai333 platform may contain links to third-party websites or services such as game providers, payment processors and social media platforms. Please note that:

  • The arai333 Privacy Policy applies only to platforms and services operated directly by arai333.
  • When you click on links to third-party websites, you are subject to the privacy policies of those websites.
  • Arai333 is not responsible for the privacy practices or content of third-party websites.
  • We encourage you to read the privacy policy of every website you visit.

10

Amendments to the Privacy Policy

Arai333 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new technologies we adopt. The "Updated" date at the top of this document reflects the date of the most recent revision.

For significant changes that affect how we use your data, we will notify you via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes your acceptance of the amended policy.

Our recommendation: Review this Privacy Policy periodically, especially when you receive a notification of changes from arai333.


11

Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us:

  • Live Chat: Available 24/7 via the chat icon on the arai333 platform — the fastest way to get an immediate response.
  • Privacy Email: [email protected] — for more detailed written enquiries, with a response within 2–3 business days.
  • General Support: [email protected] — for all general enquiries including privacy matters.

We are committed to responding to all privacy-related enquiries thoroughly and in a timely manner. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP).

✅ Thank you for taking the time to understand how arai333 manages your privacy. Your trust in us is something we do not take lightly, and we will continue to work hard to ensure your data remains safe and protected at all times.

A Secure Platform That Respects Your Privacy

Arai333 is built with security and privacy as priorities from day one. Register a free account today and join over 50,000 Malaysian players who play with peace of mind knowing their data is fully protected.

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Your Data is Secure
256-bit SSL Encryption & Malaysia PDPA Compliance
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